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FAQ

SHIPPING

   PHP 3,000.00 and up

   Free shipping

   PHP 2,999.00 and below

   PHP 150.00 shipping fee for Metro Manila and Provincial orders  


Planet Sports delivers ordered merchandise through any of our authorized courier partners or our merchant authorized couriers.

Metro Manila:

1-5 business days upon receipt of payment

Provincial:

 7-12 business days upon receipt of payment

*Except on cases of Force Majeure, Planet Sports or its shipper shall not be liable to you for any delay or failure to perform the obligations. 

 

PAYMENT METHODS

  • Cash on Delivery
  • All major credit cards
  • Bank Transfer
  • Globe GCash
  • DragonPay

 

RETURN POLICIES

The following reasons are valid for returns/exchanges:

-          Product was defective upon delivery (customer must show proof that item was defective upon delivery

-          Wrong size delivered

-          Customer ordered the wrong size

Complete refunds or reversal of payments will only be issued if the size the customer wishes to exchange their order to is unavailable. Please allow 15-30 working days to process the payment.

AVAILABILITY

All products listed on our Facebook page are subject to availability. If your order will not be available within 24 hours, or is out-of-stock, Planet Sports Online will notify you by email if and when the item becomes available, or if the Merchandise has been phased-out, as the case may be.

  • Nike
  • Adidas
  • New Balance
  • Arena
  • Jordan
  • Etnies
  • Crep Protect
  • Stance
  • McDavid