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Return Process

 Step 1: Fill out this form  

 Step 2: Wait for Customer Service to confirm availability of your chosen item for exchange 

 Step 3: You will receive return form via e-mail 

 Step 4: Print out return form and bring item to nearest LBC 

 Step 5: E-mail your LBC tracking number to cs@planetsports-online.com 

* Please allow at least 5 working days for your return to be processed  

* Delivery time: 1-5 working days for Metro Manila delivery and 3-7 working days for provincial deliveries. 

 

Return Policy 

  • Returns must be made within 7 days of receipt of item 
  • All original packaging, tags, etc. must be intact upon returning 
  • We do not allow refunds due to wrong size or change of mind 
  • Items can only be exchanged once
  • Please read size chart and product reviews to avoid returns 

* Planet Sports reserves the right to reject items for return if they do not meet the above conditions 

  • Nike
  • Adidas
  • New Balance
  • Arena
  • Jordan
  • Etnies
  • Crep Protect
  • Stance
  • McDavid