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Welcome! Please note that this agreement is a legally binding contract that should be read in its entirety.

Before availing of the PLANET SPORTS ONLINE MERCHANDISE ("Planet Sports" or the "Merchandise"), please take the time to read these Terms of Use ("TOU"), which govern the terms under which you may access and use this site and the Service.

By buying the Merchandise, you acknowledge that you have read and understood the TOU and you agree unconditionally to be bound by its terms and conditions, and all amendments, revisions and additions which we may at our absolute discretion effect from time to time, without notice to you, by posting the updated TOU on this site.

The words "You", "Your" and "Yours" refer to Planet Sports Online merchandise buyers. The words "We", "Us" and "Our" refer to IPAY88 PAYMENT GATEWAY.

In consideration of your use of the Service, you agree that:

1.    ACCEPTANCE

By purchasing the Merchandise, you have accepted and agreed to be bound by all operational rules and general terms and conditions governing the Merchandise, including without limitation all the following sections of this TOU. You likewise agree to be bound by any and all laws, rules, regulations and official issuances applicable to the Merchandise, now existing or which may hereinafter be issued and prevailing at the time of your purchase of the Merchandise, as well as such other terms and conditions governing the use of other facilities, benefits or services which we may make available to you in connection with Planet Sports Online.

 

2.    OVERVIEW OF THE SERVICE

Accessing the website allows you to purchase items as may be made available on the site, including but not limited to Nike, Adidas and New Balance footwear, apparel and accessories and other brands that may be made available from time to time.

 3.    USE OF THE SERVICE

a.    Eligibility Requirements. You must be at least eighteen (18) years old, with an existing credit card account, valid government issued ID, a valid residential address and an email address to be able to purchase the Merchandise.

 b.    First Use. You acknowledge that by opening a Planet Sports Online account and purchasing merchandise for the first time, you are requesting us to process your application, which we may accept or reject at our sole discretion, subject to our acceptance criteria.

 c.    Registration and Required Information. To process your application, first-time  purchase of the Merchandise will be required to provide true, accurate and complete information regarding your: name, email address, sex and date of birth. In the course of your use of the Service, you may be further required to provide the following details: nationality, residential address, delivery address, primary contact number, and alternate contact number. By opening a Planet Sports Online account and purchasing the Merchandise, you warrant that you are of legal age, have provided true information and is fully authorized to sign, register for, and avail of this Service.

 d.    Anti-Fraud Measures. We implement strict anti-fraud measures. We may block or suspend your account should we suspect unlawful use, or detect inconsistencies which indicate a pattern of fraud. To lift this temporary ban, you will have to send an email to help@planetsports.com.ph and provide your Planet Sports Online username, full name and email address. You may also be required to send a scanned copy of a valid ID (a government issued ID such as your Passport, Driver's License, etc) and/or a proof of address (such as your latest utility billing) on a case to case basis to verify your account. Please note that we will never ask you for any of your passwords.

 e.    Notifications and Updates. From time to time, you may receive updates, announcements or other news related to Planet Sports Online to your registered email address. Please let us know if you would rather not receive such updates by sending an email to: help@planetsports.com.ph

 f.    Payment. In availing of any of the Planet Sports Online Merchandise and paying for the same, you authorize your credit card company, to debit from your account the amount of your transaction.

 i.    Returns and Exchange Policies

 ii.  Merchandise Damages.

Damages incurred from your use of the Merchandise will not be subjected to this policy. 

Damages incurred during shipping which refers to damages on actual Merchandise excluding packaging which includes but may not be limited to shoe boxes, polybags and paper tags is eligible for return.  To return the damaged Merchandise simply reject the delivery.  Subject to availability of the Merchandise Planet sports will replace the damaged Merchandise.  In cases of unavailability of the Merchandise, Planet Sports will chargeback the amount subject to the terms and condition of your credit card company.

 Damages in suspicion of factory defect will be evaluated by Planet Sports upon the return of the Merchandise to Planet Sports within 7 days upon receipt of the Merchandise; shipping of such return will be shouldered by Planet Sports.  Merchandise proven to have factory defect subject to availability of the Merchandise will be replaced and shipped by Planet Sports with no additional charges, merchandise proven otherwise may be sent back to you upon your discretion of shouldering the shipping.  In cases of unavailability of the Merchandise, Planet Sports will chargeback the amount subject to the terms and condition of your credit card company.

 iii.  Order Mistakes. 

 In cases where you made a mistake on article, size, color and/or other details of the Merchandise upon order entry, you may request a return and exchange with you shouldering the cost of all shipping.  In cases where Planet Sports made a mistake of delivering the wrong Merchandise in reference to your final purchase confirmation, you are required to return the wrong Merchandise in good condition, the Merchandise will be replaced and shipped by Planet Sports with no additional charges. Should the same Merchandise be unavailable, Planet Sports will chargeback the amount subject to the terms and condition of your credit card company.

 iiii.    Chargebacks

In cases when you request for chargeback (e.g. fraudulent use of credit card) with your credit card company, an investigation will be conducted by the partner payment gateway between IPAY88 Payment Gateway and the concerned credit card company or bank. During investigation, all pending transactions you have will be cancelled and the full amount of the pending transactions will be credited back to You. Your account may also be temporarily suspended.

 iii.    Fraud

Credit card fraud will be reported to the proper authorities and dealt with accordingly.

 g.    Limitations of Service. Transactions may be delayed or otherwise restricted as a result of our verification process including but not limited to delays in contacting and locating of your recipients, and compliance with applicable law.

 h.      Shipping Policy

 Order Processing

Orders are processed daily from Mondays through Fridays. Orders received before 12:00 pm (Phil Time) are processed on the same day while orders received after this time is processed on the next business day.  If your order was placed on the following dates: Friday (after 12:00 pm), Saturday, Sunday, or on a Holiday, such order will be processed on the next business day.

Product availability

If your order will not be available within 24 hours, or is out-of-stock, Planet Sports Online will notify You by email if and when the item becomes available, or if the Merchandise has been phased-out, as the case may be.

 Shipping

Planet Sports delivers ordered Merchandise through any of our in-house courier group, authorized courier partner or our merchant authorized couriers.

 Orders are normally dispatched on the next business day following the day they were processed except when otherwise stated in the description of the item as displayed.

 Maximum delivery commitment is five (5) working days upon receipt of payment confirmation from your credit card or bank.  Except on cases of Force Majeure, Planet Sports or its shipper shall not be liable to you for any delay or failure to perform the obligations. 

 Planet Sports Online has the option to contact the recipient to correct any mistakes in the shipping details inputted by you but is under no lawful obligation to do so.

 If the recipient refuses to accept the package or in any case the address you specified is found incorrect in the course of delivery we will notify you via email. This transaction however, is considered fulfilled and entitles us to the full amount of the transaction. Request for redelivery by the sender is subject to approval and any additional cost for redelivery of item will be charge to the sender accordingly.

 4.    SEPARATE AGREEMENTS

By availing of the Service, you acknowledge that we provide the Service only. You acknowledge and accept that your payments are conducted through credit cards, and as such, you are also subject to the respective credit card End User Agreements.

 5.    RESPONSIBILITY OF USER

You are responsible, at all times for ensuring that any communication or transaction through your credit card is properly and correctly sent to the intended recipient/s and that you alone are accessing or authorizing access to your credit card. You expressly agree that any mistake or negligence shall be solely for your own account, and you shall hold us free and harmless from any damage or liability arising from such mistake or negligence. In this regard, we strongly advise you to verify that the designated recipient is your intended recipient (including the mobile and telephone number of your intended recipient) before sending or conducting your communications or transactions. We further advise you to do the same when you use credit card to pay for your transactions.

 6.    AVAILABILITY TO AND MODIFICATIONS OF SERVICE

We reserve the absolute discretion to make the service available to you from time to time, to determine the scope of the Service, apply transaction limits, change procedures for transactions, and other matters pertinent to the Service without need of notice or responsibility to you. You understand that by using the Service after any modification or change has been effected, you have agreed to such modification or change. If any of the revised terms and conditions is unacceptable to you, you must inform us of your objections immediately and discontinue your transaction. You understand that while the Service is available 24-hours a day, seven (7)days a week, it may not be available at certain times due to maintenance and/or computer, telecommunication, electrical or network failure or any other reasons beyond our control. Therefore, we shall not be liable to you if you are unable to gain access to the service or if there is a resulting delay in the transaction.

 7.    TRANSACTION RECORD

We will not print or issue any confirmation for your transaction, although we will send you a confirmation to your Sendah and PayPal or Skrill (Moneybookers)-registered email. You may also produce a print-out of your transactions from your own computer terminal.

 8.    PASSWORD USE

You acknowledge that any access to or use of the Service cannot be made without your Sendah password. You are entirely responsible for keeping your password secret and confidential and you shall not disclose the password to any unauthorized person and take all steps necessary to prevent discovery of the password by any unauthorized person.

 9.    REPORT OF & LIABILITY FOR UNAUTHORIZED USE

Please inform us immediately if you find out or suspect that someone else knows your password or that unauthorized transactions or any other breach of security have taken place. We advise that you promptly examine your transaction records and email us at help@planetsports.com.ph immediately if you discover any discrepancies, omissions, inaccuracies or incorrect entries. You are liable for all losses prior to your reporting any discovered or suspected discrepancies, omissions, inaccuracies or incorrect entries or if you act fraudulently or with negligence, including your failure to properly safeguard your password, or to immediately report to us any unauthorized transaction made under your name.

 10.    LIMITATION OF LIABILITY

In no event will we, our affiliates,  directors, partners, service providers, agents or suppliers and their respective shareholders, officers or employees be liable for any direct, indirect, punitive, exemplary, special or consequential damages of any kind arising in any manner from this site or your use of this Service, or errors or defects therein. If any of us are found liable for any grossly negligent or fraudulent act or omission, our liability shall be limited to the amount of the relevant transaction. You acknowledge and accept that we shall not be liable to you for any direct, indirect, incidental, special or consequential loss or damages arising in any way out of the use of the Service.

 11.    INDEMNIFICATION

 You agree to defend, indemnify and hold us, our partners, directors, agents, affiliates, service providers, and respective shareholders, officers or employees, free and harmless from any claims or damages relating to this agreement, or your use of this Service, and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any action in connection with this Agreement.

 12.    DISCLAIMER OF WARRANTIES

We make every effort to ensure that the Service we provide is secure, cannot be accessed by unauthorized third parties, and is virus-free. However, you expressly agree that your use of the Service is at your own risk. We do not warrant the security, integrity, secrecy or confidentiality of any information or transaction transmitted through any relevant internet service provider, network system or such other equivalent system in any jurisdiction. Nor do we warrant that any information, communication or transaction transmitted or conducted through the Service is not corrupted, free from unauthorized access or interference and/or virus-free. We expressly disclaim all warranties of any kind, whether express or implied. We make no warranty that the Service will meet your requirements. We further disclaim and make no warranties, express or implied, with your use of PayPal or Skrill (Moneybookers) as a mode for payment.

 13.    INTELLECTUAL PROPERTY RIGHTS

You acknowledge that the content, including the text, software and graphics, and all proprietary information relating to or in connection with the Service and all updates thereof, including without limitation trademarks, trade names, service marks, patents and/or copyrights, are protected by intellectual property and other proprietary laws, and shall at all times remain vested in us. You may retain a copy of the pages of this site solely for your personal record-keeping purposes, and you agree not to copy, use, or alter the same in any way.

14.    ENTIRE AGREEMENT

 This document sets forth the complete and entire agreement between you and us, superseding any prior offers, representations and promises made to you by our customer service representatives or employees. If any part of this agreement is found invalid, the remaining provisions shall remain in effect.

15.    GOVERNING LAW

 This agreement shall be governed by, and interpreted in accordance with the laws of the Republic of the Philippines and the exclusive venue for all suits to enforce this agreement shall be the proper courts of Taguig City, Metro Manila, Philippines to the exclusion of all other tribunals.

 16.    QUESTIONS/COMMENTS

 For your questions, comments, or requests for further information, you may reach us online at help@planetsports.com.ph or at Planet Sports Inc., 6th Floor, W Global Center, 30th corner 9th Streets, Bonifacio Global City, Taguig City, Philippines.

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